Intuate Group named as Noble’s top EMEA partner

South African owned integrated solutions specialist, Intuate Group, has been presented with the “Europe, Middle East and Africa (EMEA) Partner of the Year Award 2013” by Noble Systems UK, a global leader in unified contact centre technology solutions.

The new award recognises the top EMEA-based Noble Systems partner that has excelled in advancing Noble sales into new territories.

“Qualifying partners are nominated by their customers and also recommended by the Noble Systems business development director,” says Sian Ciabattoni, marketing director for the EMEA region at Noble Systems.

Left to right:
Mark Edwards, director and CTO, Intuate Group
Colin Chave, General Manager EMEA, Noble Systems.

Why projects fail

The top most common project pitfalls are:

1. Lack of communication, including progress reporting;
2. Unclear project objectives;
3. Failure to adequately identify, document and track requirements; and
4. Failure to set and manage expectations.

Lack of communication

Once a project is in full swing, a common issue is communication. Most project teams use e-mail to communicate updates about their projects and tasks. The problem here is that project communication resides in each individual’s inbox. So, if a new resource joins the project, there is no centralised view of the project history.  Similarly, should a team member hit “reply”, rather than “reply all”, then valuable communication may not be properly dispersed.

social media as a recruitment tool

Historically, it used to be enough to have an online presence on the internet, via a company website for example, for the one-way broadcasting and distribution of information. Today, social networks such as Facebook and Twitter are driving new forms of social interaction, dialogue, exchange and collaboration. Social networking sites (referred to more broadly as social media) enable users to exchange ideas, post updates and comments, or participate in activities and events, whilst sharing their wider interests. From general chit-chat to disseminating breaking news, from making a date to following election results, from humour to serious research, social networks are now used for a host of different reasons by various user communities.  

Social media are increasingly blurring the boundaries between work and play, and leveraging them as a recruitment tool is the latest leap in their usage evolution. Today, instead of using job sites, companies and recruitment agencies are filling openings faster by relying on new tools that scour social networks and target workers – some of whom aren’t even looking for jobs.